The heart of the matter

STEP UP believes in a core set of values and integrated systems that give consistency in our methods and ensure our clients receive the same high quality service time and time again.
We apply a set of strong and widely understood ethics.
This allows our team of consultants to create the necessary systems in the recruitment processes themselves. Our team has been successfully implementing and developing new methods and systems.
An innovative approach is the key to creating better, shorter and even more efficient solutions. At STEP UP we believe that communication is not only vital to a successful dynamic relationship but also a powerful tool in ultimately reaching a successful conclusion. Communication is a two way street and feedback is the key. We therefore continuously liaise with the client at the end of every stage and through this we reach our targets together and with precision.

We believe that this transparency builds strong relationships and trust.
We are however very aware of confidentiality and at STEP UP we guarantee the highest discretion at all times. Innovation is also one of our key strengths. We have developed our own 'DIAMOND' recruitment project matrix as well as the "SOWKA" CV management system. We also incorporate variables such as environment and culture in our systems. Clients can expect reduced lead times with placements as interviewing can begin in harmony with the selection and search process. Here at STEP UP we equally care about our clients and our candidates. We provide detailed profiled reports covering a wide range of subjects including

behavioural and psychological aspects as well as extensive reference checking.
We assist with organising interviews, preparing offers, issuing letters of intent and negotiations. STEP UP also follows up successful recruitments and as part of our post placement service we liaise with both parties gaining more feedback thus ensuring a smooth and ‘total appointment’.
It is because of these core systems and values that we confidently offer a warranty for our placements. Replacing candidates in the event of a termination
based on certain conditions.